The DeWolfe Companies, (Amex: DWL) specializing
in homeownership services including real estate
brokerage, relocation, mortgage, and insurance
services, needed an end-to-end business intelligence
solution that would help strengthen customer
relationships and enable managers to drive corporate
performance across the enterprise. To fulfill
this need, DeWolfe turned to Cognos (Nasdaq:
COGN; TSE: CSN), the world leader in business
intelligence (BI), and Creative Computing, a
Cognos Pinnacle Partner.
DeWolfe is using Cognos DecisionStream to consolidate
data across all systems, delivering a unified
and consistent view of operations. Executives
and managers are able to analyze and report
on budget, customer, and competitive data in
a fraction of the time previously required.
Data is rolled up into critical key performance
indicators (KPIs), used by executives to quickly
make the strategic decisions that guide the
business.
"The Cognos tools are extremely powerful. They
enable users to quickly consolidate and effectively
use customer and corporate data, dramatically
improving the way in which our executives manage
corporate performance," said David Potter, information
services manger for DeWolfe. "Cognos offers
the only end-to-end business intelligence solution
with the scalability and flexibility needed
to manage the complex needs of DeWolfe's users."
Finance managers at DeWolfe are using Cognos
to expedite financial reporting cycles. Cognos'
zero footprint architecture allows DeWolfe to
consolidate all data on the Web, eliminating
the need to manually sift through stacks of
paper reports. "Using Cognos, our finance managers
can drill down to line item detail; perform
trend analysis; and deliver faster, more accurate
budgets and forecasts," added Potter.
"Management at the DeWolfe Companies had the
foresight to authorize the development and delivery
of an integrated business performance management
system for key decision-makers and knowledge
workers," said David Doucette, president and
chief executive officer, Creative Computing.
"Not only are executives now able to measure
performance across all five divisions, but more
importantly, we've been able to provide DeWolfe
one unified view of the customer. This allows
opportunities to deliver unparalleled customer
service and drive additional revenue."
"Cognos has the industry's only end-to-end business
intelligence solution that can meet the demands
of today's complex enterprises," said Dave Laverty,
senior vice president, global marketing, Cognos.
"Cognos enables the entire management cycle
— planning, budgeting, reporting, analysis,
and scorecarding — and provides managers and
executives with the information they need to
better manage corporate performance."
About The DeWolfe Companies:
The DeWolfe Companies (http://www.dewolfe.com)
provides "one-stop-shopping" with the security
and convenience of all services relating to
home ownership under one roof. DeWolfe offers
residential real estate brokerage services,
mortgage services, insurance (all personal lines)
and moving services providing customers ease
of access and speed of transaction. The Company
also enables corporations to attract the best
job candidates through its DeWolfe Relocation
services, providing comprehensive services needed
by relocating employees. DeWolfe's 115 sales
centers in Massachusetts, New Hampshire, Connecticut
and Rhode Island, and Maine have deep roots
in their communities and provide the company's
high quality customer service to all clients.
About Creative Computing, Inc.:
Creative Computing, Inc., a leading Cognos Services
Partner, has been designing, building and deploying
business intelligence solutions based on Cognos
software products for over 10 years. By following
a Best Practices approach Creative Computing
has successfully partnered with hundreds of
Cognos customers, allowing them to build environments
designed to enable key business users to access
relevant business information. Creative Computing
is headquartered in Lincoln, RI, and office
in Boston, MA. For information, visit the Creative
Computing Web site at: http://www.creatcomp.com.
###
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registered trademarks of Cognos Incorporated
in the United States and/or other countries.
All other names are trademarks or registered
trademarks of their respective companies. Note
to Editors: Copies of previous Cognos press
releases and Corporate and product information
are available on Cognos' Web site at http://www.cognos.com,
and at PR Newswire's site at http://www.prnewswire.com.
