We call them “Learning Labs”. They represent our own approach to hands on education. Our classes are conducted on-site at your facility, and can be done using your data, and based on the types of reports your users will need to create every day.

As an IBM Cognos Platinum Partner, CCI is uniquely qualified to provide training on a broad spectrum of the Cognos platform. All of CCI’s trainers are also consultants. But not all our consultants are trainers. This is because we know that not everyone has the gift of being able to convey information clearly and effectively to large groups of people. Because our trainers are also consultants they can easily step outside the curriculum to address questions which are specific to your environment, your data, or your business. They draw on real-world experiences to provide real-world answers to students’ questions. Because, as we all know, the workshops are always a little cleaner than the data and the reports you’ll be working with once the class is over!

In addition, CCI can customize our course materials to reflect your data and the types of reports you’ll need to create. We can customize the materials in a variety of ways. We can condense a 2 day class into a one day class, and focus just on key functionality which is important to you. We can combine two classes into one. Or we can create an entirely custom class suited to your need.

For less widely needed classes we offer Mentoring. This type of training lends itself well to administration functions. We’ll send our Cognos Administration Specialist on site to help you install and configure your software, then mentor you on the ongoing care and feeding of the environment. Given that no two environments are alike, this has proven to be a very effective means of teaching our clients about how to perform the administration tasks needed to keep the system performing well.